Update Your Android Device to Continue Using the Bitazza Thailand App

Starting 1 May 2026, the Bitazza Thailand application will support Android 10 or later only. If you are currently using an Android device, please review the steps below to ensure uninterrupted access to the app.

Check and Update Your Device

For Android users, we recommend checking your device’s operating system version as soon as possible to continue using the Bitazza Thailand app without interruption.

How to check your current Android version

1. Open your device and go to “Settings”
2. Scroll down and select “About phone”
3. Select “Android version”. You will see your current operating system version and the most recent update information.

How to update your device to the latest version

1. Go to “Settings”
2. Tap “System” and “Software updates”
3. If a new version is available, select “Download and install”

If your device supports updating to Android 10 or later, we strongly recommend updating to avoid future app usage limitations. 

Why Android Version Matters

The Android operating system plays a crucial role in ensuring app security, stability, and compatibility with new features.

Older Android versions may lack essential security protections or be unable to fully support newer app developments. This can affect both account security and overall user experience.

For these reasons, Bitazza Thailand has set Android 10 as the minimum supported version for future app usage.

What If Your Device Cannot Be Updated?

Some Android smartphones and devices may not be able to upgrade to Android 10 due to hardware limitations or manufacturer restrictions. In this case, you will still be able to use the Bitazza app until 1 May 2026. After that date, you may need to switch to a new device to continue using the app.

For more information or assistance, please contact our 24/7 service center at support@bitazza.com. 

Thank you for being part of Bitazza Thailand. This update is another step toward enhancing security and improving the overall user experience for everyone.

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